Review of North Carolina Dermatology Associates

4 years ago

WORST COSTUMER SERVICE!

WORST COSTUMER SERVICE!
I went there this morning, and I did not bring my physical insurance card. My husband asked if we could email them a copy and we were told they do not have email.?. Look, I understand that it is the office policy to have the physical card so that it s not what bothers me however, there is no reason to be rude to potential customer. The rudeness of the front desk associate since we arrived was astonishing. I had no problem on coming back when my insurance send me the physical insurance card, but after that I have no intention on coming back. I already was able to schedule an appointment on the same day with another dermatologist. Guess what? They have email!!
The only reason I do not give less stars is because my husband is a costumer and we know how good the doctors there are!
Sadly their front desk gives the opposite impression.