I like the store on Military Hwy. Norfolk Va.

I like the store on Military Hwy. Norfolk Va.
But it's becoming more and more frequent that when your ad comes out on Thursday the store does not have some of the items in the ad.I have been to this store 2 hours after it opens to find you don't have the sale items, nothing is substituted for the missing items and the management tells me it's a regional issue and hands me a phone number to call,what gives???