Ann C

Review of Hyatt Place & Cortona Inn & Su...

Breakfast was good and girls at front desk were he...

Breakfast was good and girls at front desk were helpful but the service is horrible. I'm allergic to feathers and asked for a feather free room. Housekeeping came in and made the room with all feather. Called and asked for foam pillows and new sheets (Comforter is feather) after 6 hours I had to call again for it and they said housekeeping told them it was completed feather free. Not to mention all the housekeeping only speak Spanish so they don't understand requests. The next 2 days of stay housekeeping continued to put feathers on the bed.