After being seated for 15/20 minutes still no ackn...

After being seated for 15/20 minutes still no acknowledgment from my waitress. That was the first compliant. Waited another 15 minutes for drinks. No bread sticks or utensils were give to us. Complained to the manager who promised he'll have a resolution in 5 minutes. Never saw him again. Finally, after an hour of patiently waiting we decided to leave. The disappointing part of it all the restaurant didn't have more then 50 people.