Jesse Smith

Review of Ameristar Casino Resort Spa St...

I got a room there for my Birthday just so I can r...

I got a room there for my Birthday just so I can relax and going swimming with my children. My check in time was at 4 p.m. and they didn't have my room ready until 6 p.m., no one said anything about it! I guess that how it goes there but I've never had to wait that long anywhere else.. Order some food from the restaurant down but the casino and it was horrible. The pool was close most of my time there.. Then the young lady from room service walks in our room and tells us that we had check out!! I pissed!! Went down to speak with a manager and he tell me that I had checked out online at 7a.m. but we didn't up until after 8!! No one could tell me how that happened... Never ever ever I pay that much money to stay at a place where they treat you like you don't belong!!!