Lilly Brunk Review of John Eagle Honda Houston
First, I'd like to compliment you on the wonderful...
First, I'd like to compliment you on the wonderful experience. I wanted to let you know about my test drive at Joe Meyers Toyota. It was so different than my experience at John Eagle Honda. Let me just say when spending a lot of hard earned cash, I follow dating rules, I believe in developing relationships with dealers in order to earn trust and enjoy my first car buying experience. You did a great job.
First, when I met you, you took notes on exactly I was looking for and were so respectful of my budget needs. You told me exactly what you had available in my price range, and really were receptive of my need to research. Especially since my husband is out of state, you were more interested in getting to know my needs rather than why I wasn't purchasing on the spot.
When we went out to look at a few models, you pointed out great features, what you thought I might like about it and told me what the price was, what the model differences were and gave me the keys to enjoy getting to know the car a little better. It was actually a lot of fun, very relaxed and I needed that because I had not sat in a single SUV yet. You approached the car research based on my family, my lifestyle and so on. Like pointing out that with dogs, having the rubber mat in the back would be great.
What an enormous difference I had from you! I wanted you to know all of this to compliment you on your kindness and your understanding. You even talked to me about financing, how your inventory changes, and that you also promised not to stalk me the second I walk out the door.
In comparison with the other dealership I visited on that day, my salesman was more knowledgable, more down to earth and fun to meet with. There was no pressure or questioning why I would want to research and test drive several models before making a decision. Its amazing how some dealers expect you to just drop in and spend $20k after meeting for the first time. I was so pleased with Brandon and John Eagle Honda and hope to continue working with him in the future.
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