I am really disappointed that I have to leave this...

I am really disappointed that I have to leave this review. We have been going here for about 3+ months and spend over $1,000 a month on therapy with this company. My son has a week immune system and gets sick often. I was only allowed 2 cancellations for this year and I gave them a doctors note for the two occasions he has been ill. He had the flu and this time it was strep throat. They want me to pay $40 in addition to the $127 I pay each time we come for our cancellation. I can not do business this way and have canceled our future appointments. They were unwilling to wave the fee even with a doctors note and told me the owners would probably not call me back and would tell me the same thing. Regardless of what they would tell me I feel it s good customer service to call their clients back at their convenience if they have an issue. I was and am very disappointed. We did see progress with our child but when we are already spending so much money and they refuse to give us more than 2 cancelations a year, I refuse to do business that way and we will find another therapist.