As an Accor member and a regular guest at the Sofi...

As an Accor member and a regular guest at the Sofitel, I would like to commend all of the staff on reception and working in the bars and restaurants. Unfortunately, the stay was marred by a lack of any hot water in either of the two rooms we reserved, also accompanied by no toilet paper in the bathrooms.

I will be reviewing whether we stay at the Sofitel or recommend it for visiting guests in the future.