Bought a used car here about a month ago. Everyone...

Bought a used car here about a month ago. Everyone, including my salesman Carlos, was friendly and helpful. However, I give 3/5 because the dealership refused to remove a dark limo tint on the windshield that i needed to pay out of pocket for a tint place to take it off. I'm pretty sure they can't sell you a car that won't pass inspection. Another star comes off because I made an appointment so service could turn the tire monitor light off and so I could pick up my registration (which I could've gotten mailed to me but I needed the light off anyway so I decided to go), and was told that service was closing and no one could help me. The woman I spoke to on the phone said service closes at 9 and it was dead all day so it wouldn't be a problem. I got there before 7 when the service dept told me they couldn't help me. So I told the manager (I'm assuming) that I came from SI and I was told it could be done that day. So he went and got someone who had no idea how to turn the light off. So i left there with the light still on, paid gas and tolls to pick up the registration I couldve gotten mailed to me. Not a huge deal but frustrating that they couldnt accommodate me after telling me they could. I went to another dealer with my wife for her car last week and everything went much smoother. The dealer offered to fix the backup camera and a scratched lens on the light for no extra cost. It's the little things like that that make the customer happy. So 3/5 from me. Not a bad experience but nothing to write home about.