Bryan Grote

Review of Toyota of Lake City

They absolutely nailed my girlfriend on her first ...

They absolutely nailed my girlfriend on her first time auto loan interest. When I asked them about it, they admitted they could but wouldn't get her a lower rate. They sent the vehicle out with a bad rotor. When I called them about that they, siting that it is unsafe, they said they'd call me back. I went in and explained the car had problems and received a shrug. Will not buy from this location again.
(After posting this I received the response below that she basically shouldn't have agreed to the rate, showing a lack of accountability for taking advantage of a first time car buyer. Every other Toyota dealer we've been to treated me much better than they treated her. Why would making things right require more than two phone calls? The guys know the black Pilot and the lady they sold it to. If you wanted to make it right she would have heard from you already.)