Don't go here if you're looking for Fine Art Print...

Don't go here if you're looking for Fine Art Prints. Bad selections of fine art paper and ink. I had a b&w image printed on fine art paper and it smudges so easily that you can't even touch it! I asked them about it and they weren't able to tell me why was it doing that nor offer a re-print. I almost never able to reach a person with their phone as they are always busy. At the same time they are not very responsive with emails and the person that I dealt with didn't sound very friendly at all when he responded back my emails. Confusing e-commerce online printing system - it will let you choose the K7 b&w printing option on their Toronto site even though they knew the K7 is ONLY available in their Calgary lab. I mean why don't you remove it from the Toronto printing site to avoid confusion. I had prints from Pikto, TIW, etc and none of those places were like this.