Twice we've been burned by BJC Home Care. The fir...

Twice we've been burned by BJC Home Care. The first time they failed to deliver the correct oxygen supplies, putting my son in the ER. The second time, ostomy supplies were on back order with no notice or even acknowledgment until the 4th phone call, forcing us to scramble to find a place to buy them retail (out of pocket). Zero accountability and very little care that patients' health and lives depend on the services they provide.