I placed an order for my 2013 Mustang, August 5, 2...

I placed an order for my 2013 Mustang, August 5, 2020, I ve tried to contact the company multiple times a day and no response. Order still says waiting for shipment and its been that way for a few days now. My order number is PAR23208. Ive realized after reading these reviews the company have been replying through reviews. My review will be staying at 1 star until this issue is resolved. I need to know what is going on with my order and when will it be shipped.