The service was great, however I was misled the da...

The service was great, however I was misled the day before as to the price of the oil change. I called on Tuesday to ask how much an oil change would be and was told $49. When I arrived I was quoted a higher price. I told my service rep that was not what I was quoted. She said the price I was quoted was with a coupon and most people calling had the coupon. I responded that if i'd had the coupon I would not have asked the man who I was talking with for the price. I would have gone elsewhere.

The rep graciously gave me the coupon price. Whom ever answers the phone should not quote a price without stipulating a coupon is needed, or ask if the coupon has been received. I like most people are on a budget. I prefer to be loyal to local businesses, but will always look for a price within my budget.

Again, the service rep I dealt with was professional and courteous. The service department was also quick and professional.