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I wish I could give negative star !!

I wish I could give negative star !!
Yes the location is convenient .. BUT ..
Be prepared to be ripped off / scammed.
My wife and I stayed 3 nights .. Fully prebooked and prepaid yet woke up the day of checking out to an invoice of $US30 plus tax for each night .. Totaling $US97.98 .. These charges were totally unexpected and referenced to service charges.
When I raised the question at the check out desk the lady explained the additional charges were a service fee for each night. The service fee is to allow the use of the phone and allowed us to use a meeting room.
She was quite rude and ubrupt to be questioned over the invoice.
We never used the phone at all nor the meeting room. But still had to pay the charges for the service's we never used.
ITS A SCAM .. BEWARE !!
The lady said she had never been questioned over these additional charges as every hotel did this.
Later that day we booked into the Grand Hyatt and upon check in we asked if the same additional charges would apply and this lady said No and that she had never heard of such a thing.
I will never ever go back to the Manhattan ever nor recommend them ever !!
I highly recommend stay away from the Manhattan and I do highly recommend the much nicer Grand Hyatt who does not scam their customers.
New York is great and we will be back .. But choose your accomodation carefully or be ready for a rude surprise.
I AM planning on contacting fair trading after my holiday to report this as I believe the Manhattans practices in regards to "service fees" are both unethical and illegal !!

If the Manhattan remove this post I will repost, not only here but also on trip adviser and yelp because the public need to be pre-warned, which we were not.
Not good business folks, not good at all.

Oh .. And the drain pipe had disconnected itself from underneath the bathroom sink, water ran all over the floor .. but that I can handle as its mechanical and could be overcome.

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