Colleen Denniston

Review of Aspen Dental

They are great at getting you in the door. Nina, t...

They are great at getting you in the door. Nina, the dental hygienist is nice and wonderful. She bent over backwards to accommodate (within reason, of course) and was extremely proficient at her job. She took the time to explain everything thoroughly. I will say they they do try very hard to get you to buy products through them.

As for Dr. Reid, she is heavy on the novacaine so expect to be numb way past what you need to be. She is not easy with the needle.(it's not a pinch) if you have any bit of TMJ, beware.

I needed some cavities filled so she said. They ended up being root canals. When it came down to the temp being put in, it didn't stay due to ill fitting. The staff gave me s difficult time about it telling me that it didn't matter if the temp fell out and exposed the under tooth. Really?? Then why cover it in the first place. The temp popped within 3 hours. So not happy.

My husband needed upper and lower partials. They forgot to order them. We waited a month until he healed from tooth extractions. He went in for a cleaning and asked after them and was informed that they weren't ordered because impressions weren't done by the dentist. Another appointment was set for those to be done. 2 weeks wait, he gets his uppers, but the lowers are not ready yet. He is told there is a problem and they need to be re-done.

It's been 2 weeks, no phone call from them, so I decide to call and check. They don't seem to know what I am talking about. They are still on order. I'm sorry but it has been over 2 months since my husband's teeth have been pulled. Why does he not have his partials????

My mother-in-law gas all her teeth pulled and walked out with temp partials that day. What is the issue.

I am done with Aspen. Do yourself a favor. Go somewhere else.