I called before coming about a possible battery is...

I called before coming about a possible battery issue, I was told I could have it checked fairly quickly if I brought it in right away since they were slow. So I brought it in less than 15 minutes (around 9:45 am) and when I arrived I was told it would probably take 3 ish hours to have me out the door.. So I walked around and saw them park my truck, they didn't take it in to the shop until after 12:30pm to look at it, after I came to ask about how much long it would be. Finally around 2:15 I was able to leave. Kind of disappointing but the staff was still very nice. Just dampened by the unexpected wait time. Overall I'll still return but will arrange my schedule better for next time. Or arrange for a ride.