Very bad experience I have ordered online on 10/1...

Very bad experience I have ordered online on 10/1/17 n till date no updation I have only one work to keep calling in their noida office but no buddy is picking up ph today 18/1/17
Earlier I talk with Arti who is working there n she told me that I will get today at all cost 17/1/17 but from yesterday to today I m keep trying to contact but no one is picking phone I PAID ONLINE 1548/through THERE WEBSITE FOR the products I wanted but now I m feeling cheated pls don't buy order anything online of Biotique because you will never get.