James Pellicciotti

Review of Mercedes Benz of Reno / El Dor...

Had a few significant issues dealing with these gu...

Had a few significant issues dealing with these guys as an out of state buyer so I reached out to the General Manager. He quickly got back to me and resolved my issues to get the paid for car shipped. The sales guy Jared and his Manager Zac were really worthless, very hard to deal with.

Problem also was when the transport driver got there they made him wait almost 3 hours to get the car. Worst of all it was not cleaned, when I got it the big sale stickers were still on the windshield and nothing else was clean, gas tank was empty. What a second rate way to treat a customer spending $60K for a 2020 used car.