A pen bought 250 whose mechanism breaks after ve...

A pen bought 250 whose mechanism breaks after very little use (lead replaced once). Result: More than a month to have a repair estimate at 50 ... When we are surprised that a renowned brand with a luxurious connotation does not take charge of the repair, no response from the after-sales service ...
S.T. Dupont has luxury only what remains of it before being bought by the Chinese. I have had Mont-Blanc pens for years without any problems. When an 8-year-old fountain pen started to leak, Mont Blanc graciously took charge of the repair; find the mistake...
When you call yourself a prestige brand, you already start by having an after-sales service that matches your dissatisfied customers!
Dupont? NEVER AGAIN !!!