Drive to Vancouver instead. My dad was there and t...

Drive to Vancouver instead. My dad was there and they played stupid games. They pushed the nurses button 45 minutes before we got there and my step mom had to go out and get them. They were not busy, they were sitting there talking to one another about personal non work related topics. We wanted to know what was wrong and rather then try to communicate with us, they rushed us out the door. Well as far as giving the paperwork goes. They made us wait for a volunteer to bring us a chair, over ten minutes. Then I went right outside and there was a wheelchair 20 feet away from the door to his room. The nurse would have walked past it at least 4 times. I grabbed the wheelchair and told them how ridiculous the fact that we had to wait when the wheelchair was so close. They sent all but one of the volunteers home and noon. This is the time when the request would have been made. When we went to the lobby the volunteer was drinking an iced coffee and was bullsh!#ing with a paid employee and do doing jack!