Madelyn Jones

Review of Lord Chamberlain Nursing and R...

Please be cautious about using this facility for r...

Please be cautious about using this facility for rehabilitation for an elderly family member. The daily services are mostly adequate but there is very poor communication with families. My 93 year old mother was told that she had to leave on the day after a long holiday weekend on the Friday before. Her insurance benefits had not run out. No discussion, no advance notice to family members who lived out of state. Phone calls were not returned, no one available to discuss. I would never use this facility for a loved one again. I have had other family members in other rehab hospitals in a different part of the state and this type of disrespectful behavior never occurred elsewhere.