If you ve stayed in 5 star hotels around the world...

If you ve stayed in 5 star hotels around the world you will not like this hotel as it will feel like a 3 star hotel.

The hotel is basically an old building that was refurbished into a 3 star looking hotel. The reception has low ceiling, dark and confusing.

When we first arrived, the bellboys were not welcoming they were just standing and staring.

There are no dedicated staff for guest services call, they are the same staff in the reception. As they made us hold while standing in front of them for minutes while answering calls from outside.

Which means they are under-staffed and was rude and definitely not a 5-star welcome.

We waited 25 minutes for the bellboy to bring our bags to our rooms.

The rooms are big, the decor is very nice, but i wouldn t call it luxury . The bathroom is nice too, but the shower had very low and slow pressure which made it hard to shower.

I wouldn t visit again.