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Kimberley Rittermeyer

3 years ago

I was given an 8:50am appt today. Sat in waiting ...

I was given an 8:50am appt today. Sat in waiting room for 30 min which was fine with ONE other person.
I then asked at 9:25 am, "About how much longer for sonogram?" and I was told 25 more minutes. I was also told the mammogram tech would not be in till
10 am.
So of course I complained and asked why I was scheduled for 850 when I wouldn't be seen till 10am. Not because they were busy. No no. Because there was no tech to take me.
One of receptionist who I was complaining to was apologetic and nice even though I was venting. ( Who wouldn't)
However, Martine the other receptionist, pops her head up, jumps into the conversation and said, "There is someone still in the examining room, do you want me to pull her off the table so you can go in?"
I was livid. I responded with anger and felt totally disrespected. How dare you? I will be speaking to the manager when they decide to return my call. Or I will go there personally to speak with her. Rude !!!!

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