J

Joseph Lopez

3 years ago

I recently purchased a Harley Iron 883 from Harley...

I recently purchased a Harley Iron 883 from Harley Davidson of Nassau county in May of 2016. Jim, my salesman was great and helped out with the purchase. It is currently August of 2016, and I havent put many miles on my bike, around 190 miles total. From day 1 ive been having neutral problems with the bike. Finally having some spare time I was going to bring the bike in to get repaired. But after speaking with the service department and salesperson, I was told i would have to pay for them to look at the bike and do a clutch adjustment. AFTER only 190 miles on the bike, this is how a dealer treats a new customer when their having a problem!!!!!! This is crazy!!!! I will be getting a refund on my extended warranty, and i refuse to take my bike back to this location for any repairs. Im am really disappointed. The dealership was perfect up until the sale of the bike. Then, it all went down hill very fast!!!!! DONT BUY FROM HERE!!!

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