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Steve Choi
Review of BMW of Sterling

3 years ago

What I thought and was being told that I was buyin...

What I thought and was being told that I was buying a Certified Pre-owed vehicle. Later to find out just a week ago by a professional body mechanic that body work was done at multiple areas of the vehicle. Reached out to another BMW dealership close to where I live just to find out what the specifications of a certified pre-owned was and they told me that the car should have never sold as a certified pre-owed vehicle and to reach the dealership where I purchased the car. Emailed the general manager over a week ago hoping I could get some sort of answer or try to get something resolved never heard back from him since. Feel like I ve been taken advantage of. Going to reach out to BMW corporate. Hoping they can do something about it. Avoid this place!!

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