Has to be one of the worst companies to deal with....

Has to be one of the worst companies to deal with. I had a forbearance in motion during the pandemic. Once I requested to start making my payments I was put into a trial period to show I can make my payments. I made all three payments during the trial period on time and now they have reported to my credit company as all late payments. I have proof that all payments are on time and they are reporting all my payments as late. My credit has dropped significantly because of my late payments. I have done nothing wrong. I wrote an email to the department because that s what I was told to do. No one has responded and my credit is going down the gutter for doing absolutely nothing wrong. Chase and every other major bank does not do it like this. Horrible company and highly would not suggest. They will not take care of you!