A couple days ago I had John Wayne come out for th...

A couple days ago I had John Wayne come out for the annual inspection/tune up for my A/C and plumbing systems. Everything went well and the technician installed a U/V light system into my A/C to kill the microbial growth that he found inside of it.

Everything went so well that I initially wanted to give John Wayne a five star review. But unfortunately, the day after the service call I noticed that there was a softball sized stone left on my porch and that the security sign in front of my house had been broken. Baffled at how this could have happened, I reviewed my security camera footage and found that the John Wayne technician had picked up a stone in my back yard and laid it on my front porch. Minutes later, he broke my sign as he dragged his hose out of my house and into the yard. He saw that my sign was broken, and kicked the broken part aside without even having the courtesy to tell me what happened.

Both of my complaints are minor, but when I pay you $800+ for service I don't expect any shenanigans. If you're going to break my stuff and drop off stones on my front porch at least have the courtesy to let me know so I'm not wasting my time going through camera footage.