Nicolas Petrucci showed my home yesterday not only...

Nicolas Petrucci showed my home yesterday not only did he fail to close the lock box he didn't spin the combination! My home is directly across from a public park complete with well used walking trail (in view of the door). I called there office immediately after & left a voicemail. They have yet to return my call apologize or anything at all. They are closing soon so I doubt they will. I should've been there first call in my opinion. I'm going to call posing as someone who wants to list with him & if he calls right back I will see exactly how he is cut!
How irresponsible, dangerous, reckless, & not even an apology (careless). Anyone can get friends & family to write a good review. So please read all the reviews before making a big life altering decision like using one of them.