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We recently purchased a vehicle from Guaranteed Au...

We recently purchased a vehicle from Guaranteed Automaxx for my wife to transport our autistic daughter to her therapy sessions 3 days out of the week. We noticed a couple repairs that the vehicle needed before buying the vehicle. Our sales rep Joe said no problem the repairs would be done. We made a deposit on the vehicle so the repairs could be completed by the time we returned to close out the deal. We returned to close the deal and the repairs hadn t been completed or even started. Joe the sales rep says we can close the deal and just bring the vehicle back and Guarantee Automaxx will definitely take care of the repairs. I took him for his word. Returned the vehicle less than a week for the repairs. 9 days later get a text that repairs have completed. I m a business owner of the #1 and highest rated auto glass company in area so I understand that in business sometimes things like delays happens. I m not sure what happened but the repairs had not been completed or even addressed. Had to return the vehicle to Guaranteed Automaxx in less than 3 minutes . We re praying that the vehicle repairs are fixed so our daughter with autism doesn t has to miss any therapy sessions, my wife can go to work, and we can stop paying for a rental.
I will definitely do a follow up review because I do believe in being honest and far.

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