Have stayed here frequently over the years. We had...

Have stayed here frequently over the years. We had a room reserved for Friday and Sat. Night. Arrived at 2:30, checkin is 3pm. After waiting for 30 minutes due to lack of help at the front desk, we were informed there was a computer glitch and they were overbooked.
Marquita tried to be helpful. The trainee girl just looked confused and the 3rd girl was just plain rude.
I asked to speak to the manager, was told she would be right down, 45 minutes later she came down. She told me she was sorry, but computer problems happen.
How does this happen. We made reservations. Arrived before checkin time and they were already overbooked.
Very disappointing. We have a wedding this weekend. We found a room for Friday night but nothing is available for Saturday so we will have to drive home , 3hrs, after the wedding Saturday night. The Inn at Reading lost a loyal customer due to what they state is a computer glitch.