I've taken my car to the Baxter Ford West Dodge se...

I've taken my car to the Baxter Ford West Dodge service department multiple times, but I had to stop going there. I would call to make an appointment for a recall inspection or repair, and they would tell me they are scheduling two months out for a Saturday, and that they do not have loaner cars available for weekday appointments. The work they do is fine, but they are way understaffed or overwhelmed it seems. When I needed the air conditioning fixed on my three year old vehicle, the person I spoke with asked ME for the part number of the relay in the fuse box and said the earliest they could see me was in 5 weeks. I can't wait five weeks to get my air conditioning fixed in the summer, and I can't take a whole day off work to sit for repairs either.