Frank Punturieri

Review of Villa roma resort & conference...

This place has a lot of positive things like good ...

This place has a lot of positive things like good food, many activities on site, free shows and much more but it also has many small negative things. Worst WIFI I have ever experienced in any venue. Different networks for Timeshare and hotel and you must connect with each depending where you are. In the Roman Cafe couldn't get a signal without playing with connections. Secondly is Parking by the main entrance where most activities and restaurants are located. You either park by your room, in.oir case a Timeshare unit and walk or call for the van to pick you up. If you drive they have a parking lot which is a distance away from the main entrance and the lot has more potholes than NYC roads! With so many people walking the roads are poorly lit which can cause tripping or some other type if accident. In the main lobby the ice cream and Starbucks shop was closed most of the week, we arrived in Sunday wasn't open until Thursday. Mask wearing is an issue. If you had vaccinations you do not have to wear a mask however, children were running around without masks throughout the hotel and Not one staff person did or said anything. This is just wrong. I said they are small issues and they are but we still had a great time, staff is very helpful and willing to assist you whenever necessary. Cleaning staff were wonderful. Waitresses in Roman Cafe were excellent. Scenery is amazing, deer everywhere.