Dawn Erdenbrack

Review of Hagerstown Ford

Made appointment for 4 PM for a oil change. Never...

Made appointment for 4 PM for a oil change. Never toke the vehicle into the bay until 430pm
Why make appointments if you have to addtl half hour wait they could at least advised the car owner we are running behind. Very poor customer service. Why do your customers call in advanced to make a appointments
Very poor service