Ana Fahad

Review of Hyatt Place & Cortona Inn & Su...

At the time of our stay we encounter a little prob...

At the time of our stay we encounter a little problem that took a day to long to get fix. Our bathroom shower handle was broken we informed the front desk in hopes it will get taken care of the very next day but when we were back from our day at Disneyland park and you could imagine how tired, exhausted and a great need of a shower we were and had to come to the same problem it was a little frustrating.
The room was spacious that accommodated us perfectly a sliding door to separate kids room space from parents space. The bed was comfortable but the pillows I must say my neck hurt for three days. Complementary Breakfast for members was okay very limited food and no plates were available obviously it gets very busy. Try to go as early as you can. Definitely they needed more staff for morning rush. I do feel the hours should be a little longer considering most guests are tired from the day before and sure want to get some sleep, not taking a away that breakfast is complementary, I still feel hours should be taken into consideration 7 am to 10am would be perfect. We end up walking to the Park bacause the shuttle would take you to the Disneyland parking garage then you ll need to take another shuttle to the Park. We had a stroller so we ended walking. It not as close as I thought. We end up getting soak on our way back because it was pouring down hard. A shuttle straight to the Park would definitely be much better.