Holly Yeager

Review of McCormick

Tableside cocktail service is on point. Truly an a...

Tableside cocktail service is on point. Truly an amazing and fun experience. Service however is lacking. We came on a very slow Tuesday afternoon and our waters were not refilled, our second drinks came after our lunch was finished and we waited over 20 min for our check. My biggest disappointment however was the food. U ordered the seared scallops. They were overdone and very tough. I bit into one and cut the rest in half and they were all the same. Our server asked how they were and I said "very overdone" she said "that's a shame" and walked away. When a manager came to clear our plates she saw all the scallops uneaten on my plate and looked confused but walked away with them without asking how they were. Finally ( after all plates were cleared) our server's returned and asked if she could re-fire them. I would have loved that when I initially told her about the problem, but now we are done. Then they only took 50% off for the scallops when clearly the main protein was not touched. We would have also loved dessert, but were not offered .. she just placed the check down and walked away. Very disappointed considering we choose this restaurant for it's good reviews. We visited at 3:00 pm on 7/9/19.