We found hair in our pizza. Baked into deep dish. ...

We found hair in our pizza. Baked into deep dish. The manager resolved it and took it off our bill however hearing from our server as she went into the kitchen "It happened again" wasn't the high point of the resolution. We also were complimented to a cookie pizza. The team resolved our issues however the fact of us facing the pizza having hair baked into it was counterintuitive