I HAVE TRIED TO ADDRESS THIS ISSUE, BUT NOT GETTIN...

I HAVE TRIED TO ADDRESS THIS ISSUE, BUT NOT GETTING IT RESOLVED.
THEY SEND ME A BILL FOR ANOTHER SUITE NEXT TO US THAT HAS NOTHING TO DO WITH OURS OR OUR BUSINESS.
NOW THEY ARE PUTTING AN INCORRECT NAME ON THE ACCOUNT WHEN CLEARLY THE BILL FROM TXU WAS ADDRESS TO ANOTHER SUITE THAT WAS SERVICED. WE HAVE BEEN HERE FOR MORE THAN 20 YEARS IN THE SAME LOCATION.