Queen Jones

Review of Gwinnett Place Honda

My first car buying experience with Gwinnett Place...

My first car buying experience with Gwinnett Place Honda was terrible. I found a car that I loved, test drove, and everything was fine. I signed all the paperwork and the car had additional repairs so I agreed to pick it up a few days later. When I went to pick the car up, there was an overwhelming smell of cigarette smoke coming from the air ventilation system. The smell made me so sick that I turned around and asked if I could return the car for a different vehicle. My car salesman, Aaron Hardy, informed me that I could not trade the car or return for a different one. I asked if they could at least detail the interior and change the air filter, services that should have come standard with the purchase of a certified pre-owned vehicle. The used car manager, Kelepha Njie was extremely rude to me and informed me that the dealership would not detail my car or change the air filter although I explained that the filter was dirty was the source of the foul smell. I spent hundreds of dollars on a full detail and filter change service although I bought the car only a week ago. I would deter anyone from purchasing a car from here if you are looking for reliable service and trustworthy salesmen.