Placed order for NBN. Iinet lost the order. Placed...

Placed order for NBN. Iinet lost the order. Placed order again. Iinet got our address incorrect. Had to place order again but by this time our iinet emails were deleted. When asking for our emails to be reinstated was told all new emails must be at least 6 characters.
An absolute joke. Took weeks and weeks of phone calls and two months to get connected. THE WORST customer experience, ever, by far.