First of all I want to thank Gio and Martin from V...

First of all I want to thank Gio and Martin from VW SouthTowne, for their excellent customer service. My husband and I are greatful for them. The day before we went to STRONG VW, which I don t recommend, and we had the worst possible experience you can ever have at a dealership. To the point where I felt the manager judged us and wasn t even helpful. In the end they wanted to sell us a basic model car with a high monthly payment! So my husband and I walked away. After coming home I decided to google other VW locations around us and thankfully we found VW at Southtowne. I put in my information for my trade in value and within minutes Gio messaged me and we got to talking about what we were looking for and our situation and we told them our experience at STRONG, so he set us up with an appointment for the next day to come look at what they had and offer us something better. When we arrived we were greeted by him and his partner Martin, which I think they make an absolutely awesome team. The thing about Gio that we liked was that he wasn t pushy and he treated us like human beings and not a number. And Martin was very upfront and helpful in many ways that made us realize what we actually wanted. Gio acknowledged that he wanted the best for us because he himself is a consumer. So that made us more comfortable. After walking the lot and seeing different Tiguan's, they offered us also a basic model but we wanted to see what the numbers were and see if it was worth it but thanks to Martins dedication he was finally able to find us the perfect SUV with an even better offer! We re absolutely thankful for these two gentlemen for
Their time, patience, and dedication to helping my husband and I into upgrading our Chevy Cruze hatchback for a 7 Seater Tiguan SE.
Thank you guys so much and highly recommend VW AT SOUTHTOWNE!