I am very unsatisfied with my experience here. Eve...

I am very unsatisfied with my experience here. Ever since Courtesy has taken over it seems as though they are rather displeased to honor the "forever warranty" that was provided by the dealership. I used to live close by so having the forever warranty and using them as my go-to dealership was easy. However, when multiple problems with my 2017 Charger began to arise Courtesy was unable to accommodate me with a rental vehicle (since I now live in North Scottsdale); and I was told it would be A MONTH to have a new radio ordered for replacement. They still haven't been able to put together a decent rental fleet!!! So for over a month I had NO radio service/bluetooth service/driving assistance/parking assistance/extra options that were part of the original purchase price...what did I buy this car for if all the options that I am paying for don't even work?! I even sustained some aesthetic damage to my Charger because my driving assistance was defective. When I mentioned how frustrating their lack of a proper rental program was the response I received from Steve in the service department was "yeah, a lot of our customers have auxiliary vehicles so it's not much of an issue." I was even told that I am still within my factory warranty so I can go to other dealerships that can fit my needs better. EXCUSE ME?!?! I have half a mind to contact 3 On Your Side to tell them my story. All of my issues have been diligently documented. I found out from my NEW go-to dealership that the replacement radio was still defective. Courtesy also told me they couldn't help me with the blower motor in my AC unit because everything was "working fine" when I brought it in for diagnostics. My NEW dealership was able to diagnose the issue and order a replacement instead of dismissing me and turning me away. I certainly do not understand your business model. I would appreciate some sort of buy-out for the "forever warranty" since it seems I have been pushed away anyhow.