The shop looks nice but I am disappointed in how t...

The shop looks nice but I am disappointed in how things turned out. We called prior to going and was told that they did piercings and tats for 15 and up, as long as your parent gave permission and was there. Never were we informed that my 16 year daughter needed an ID, birth certificate, or passport. We found that out after driving there in the rain, standing and waiting to be helped for 20 minutes. It was one lady trying to work both desk, people were everywhere and not being helped... I won't go back. Totally a waste of my time.