Naomi Redd

Review of Purch

I recently purchased the Net Nanny software progra...

I recently purchased the Net Nanny software program from this company, at a $10 reduced cost from the regular price, and unfortunately it did not work well with our computer or do what we needed it to do. I was told at first that I could not receive a refund, so I tried my best to "make it work." But we started having more problems, and I had no choice but to uninstall it. Customer Service was wonderful about following up with me, and when I explained about not being able to use the software at all - I was offered a full refund for the product. I was very pleasd with their service.