Went here because of the advertised internet price...

Went here because of the advertised internet price. Little did I know that their are warnings at the very bottom of the page that their price are with all the incentives. I asked on the phone if that was the price the salesman said yes and so I came. I was straight up with them and told them I was ready to buy today if they honored their price, so they took my car to evaluate the trade in made me wait 40 minutes before they told me the price wasn't even close to their advertised special. They gave me less for my trade in that the other Mazda dealership who ironically didn't really blink at matching this dealership's advertised internet price. Manager came in and told me they weren't going to come down much, at this point after waiting an hour I just said no thank you and left. Needless to say I wont be ever coming back here with the massive bait and switch and wasting my hour and a half drive time to be underwhelmed.

This is how you can improve, when another dealership takes all but 15 minutes to print out an offer and value my trade in and doesn't jerk me around too much on pricing even matching your price and offering a superior environment make sure you at least match the level of service your competitors are offering.