Could be a great property but falls short. Accomm...

Could be a great property but falls short. Accommodations that put 2 average adults in double bed rooms that is woefully uncomfortable really hurts the overall experience. Inadequately staffed service area, seating in lobby area where food & drinks are served, means very long waits in somewhat dirty conditions. Given the margins on served drinks and food, I've never understand why any restaurant, hotel, or bar would under staff and make customers wait endlessly for service. Lost revenue!!! Also, no one is cleaning after the kids who drop pizza, and other food on floor, tables etc. Absolutely first rate Spa and great location. Chef's table food & service, Spa, and location get this place to overall above average but it has potential to be 5-star and it's not.