We had some initial issues when we first moved in ...

We had some initial issues when we first moved in and these were resolved pretty quickly, but that it because I am very vocal, and expect a certain standard when paying a lot of money for rent. The office team are not perfect, and I find I have to sometimes follow up. I tend to deal with direct with Director of Operations, Kevin McFadden, who is great and gets things done quickly and efficiently. Personally I think the office staff could be more attentive, hence the 4 stars, or else it would be a 5 star rating.