Lisa Alexander

Review of Royal Cracovia

We went on Sunday at 5:30. I had told them it was...

We went on Sunday at 5:30. I had told them it was my mother's birthday. The restaurant had a nice atmosphere inside and out. Menu look like it had many choices with nice twists to make it interesting and yet reasonably priced. It was relatively empty but said they were busy the night before. Sadly, mixed review on the food. Every dish was missing ingrediants listed on the menu (waitress said new chef who would then be creating new menu). Other items were not available at all, even vanilla ice cream even though it was early and there is a Wal-Mart across the street. Two of us ordered steak...medium rare that came out raw. One was resolved but other came out still raw. By that time, others had finished their meal so one of us went without dinner. No acknowledgement of the birthday though it was mentioned again when we ordered dessert. And mostly, even though the manager served and took back our raw steak, neither he, nor anyone else, came out to apologize for the issues, even though it was still rather empty when we left. And one more thing, you pay at the table through an electronic device the waitress hands you and then stands there while you pay the tip.