Joe Bologna

Review of Icon Health and Fitness

Recieved a defective used looking piece of equipme...

Recieved a defective used looking piece of equipment. Pick up and return was no problem. Getting the refund however wasn't possible. Had to go through Discover card and create a dispute to get my money back.

I would advise anyone having a problem getting a refund with in the UTAH 30 day limit or any other acts of deceptive practices contact and file a complaint with the UTAH attorney general.. They currently have a case pending for deceptive practices towards consumers. I have just been contacted by the UTAH general and asked to testify via telephone since I live in TX and if It hadn't been for my Discover card doing a charge reverse since Icon refused to answer the dispute on the returned purchase I would never have recieved my refund.