Caleb Balas Review of Rainbow Rental
I have had a terrible experience with these guys. ...
I have had a terrible experience with these guys. When I moved into the residence it was not all that clean and had all sorts of minor damages. For example, there were holes in the walls, stains on the concrete, towel racks falling down, and window blinds chewed up by the previous owners pets. I documented all of this and even took pictures. However, upon moving out they charged me for these things even though I had it documented and discussed the issue with them. The blinds were replaced at 45 dollars a piece, which was also ridiculous considering they were cheap Walmart blinds that were nothing close to that price. Not to mention that I had nothing to do with their damage. I was also charged 5 dollars for dog poop in the yard, which was almost certainly from the dog living next door to me.
It is near impossible to get ahold of anyone at the place too. I always had to leave a message and never got a call back for a week or so. I was charged 450 of my 600 dollar security deposit to fix all of these pre-existing damages. Absolutely illegal, but how does a guy moving out of state fight this sort of thing? Somebody needs to get a lawyer and take care of these guys! I would be willing to bet if you walked into that apartment right now, the blinds haven't been replaced, the holes in the walls are still there, etc. Crooked SOBs!!! I've never had a problem with a property management company doing this to me. I'm very disappointed.
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